Online Store

Promotions

• How do I apply a discount code?
• Can I apply a discount code after I have ordered?
• Why isn't the discount code working?
• Why can't I use a discount code with ApplePay?

Ordering

• Why can't I order from your store?
• What happens if my order is delayed?

Checkout

• I get an error when checking out with ApplePay on a Mac?

Payment

• What payment types do you accept?
• Do you accept direct fund transfers from my bank account?
• Do you accept ApplePay?
• What credit cards can I use with ApplePay?
• How does ApplePay work?
• Why am I not seeing the ApplePay button when I checkout?

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Shipping & Delivery

• How do I track my order?
• What is Aftership?
• Where do I find my tracking number for my order?
• What delivery notifications will I receive?
• What if I want to stop receiving delivery notifications?

Returns & Refunds

• How long does a refund take?
• Can a refund be cancelled?
• Why don't I see an entry on my bank statement for the refund?
• Within how many days can we issue a refund?

Security & Privacy

• Where can I find your privacy policy?